Privacy Policy

Last updated: March 2026

1. Who We Are

pencilschina.com is operated by Qingyuan County Hongyun Penindustry Co., Ltd, a pencil manufacturer and exporter based in Qingyuan, Lishui, Zhejiang, China. This privacy policy explains how we handle personal data submitted through this website.

2. Data We Collect

We collect personal data only when you voluntarily provide it, specifically when you:

• Submit a request for quotation (RFQ) or inquiry form
• Request a free sample pack
• Contact us via email or WhatsApp

The data collected through forms includes: full name, company name, business email address, phone number, country, product interest, and any additional notes you choose to provide. We do not use tracking cookies, analytics cookies, or advertising cookies. No cookies beyond a minimal session token (used solely to prevent spam submissions) are set.

3. How We Use Your Data

Your personal data is used exclusively to respond to your business inquiry, provide quotations, send product samples, and manage the commercial relationship that may follow. We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared internally between sales and logistics teams only as necessary to fulfil your request.

4. Legal Basis (GDPR)

For contacts from the European Economic Area, our legal basis for processing your data is your consent (by submitting the form) and our legitimate interest in responding to business inquiries. You may withdraw consent at any time by contacting us at the address below.

5. Data Retention

Inquiry data is retained for up to 3 years from the date of submission, or as long as necessary to maintain an active business relationship. After this period, personal data is securely deleted.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at:

7. Security

We implement appropriate technical measures to protect your personal data against unauthorised access, alteration, or disclosure. All form submissions are transmitted over encrypted HTTPS connections.

8. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be reflected with an updated date at the top of this page.